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Is Your E-commerce Meeting Customer Expectations?

Posted May 09, 2024

Is Your E-commerce Meeting Customer Expectations?"85% of online shoppers felt let down in the last year." A statistic that's both alarming and enlightening. As small business owners, we must ask ourselves: Are we part of this statistic? Consider this: The move away from online shopping is gaining momentum in the UK, with 44% planning to cut back. Are your strategies aligned with the evolving expectations of your customers, especially the hard-to-please Gen Z and Millennials, who are increasingly turning to platforms like TikTok for product research? How are you adapting to these trends and ensuring your business thrives in this dynamic marketplace? #CustomerEngagement #ECommerceInsights #BusinessAdaptation #Businessstrategy